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Product Features Q&A
Q: What are the size and weight of the product? A: The Portable Massager measures 250 × 170 × 175 mm and weighs about 1.4 kg. The Pillow Massager is 340 × 190 × 330 mm and weighs around 1.51 kg.
Usage & Operation
Q: Is the usage of this massager difficult? A: Not at all—simply place it on the area you want to treat, secure the strap, and power it on. Then, customize your session by adjusting the mode, heat, and intensity.
Battery & Charging
Q: Is this massager rechargeable, or does it have a replaceable battery? A: The Lusy massager comes with a built-in lithium-ion battery. You recharge it via a convenient USB-C port rather than replacing batteries.
Shipping
Q: How long will it take for my order to be shipped? A: We know you're excited to receive your Lusy! Generally, we process and ship orders within 1–2 business days. Please note that weekends and holidays are excluded.